Twin or Full Mattress
A good night's sleep starts with a great mattress!
Our custom-designed 8" mattress provides exceptional support and comfort. It is comprised of a 2" top layer of 100% GOLS certified natural organic latex - a superior material because of its resiliency, natural anti-microbial qualities and ability to help circulate air flow. The bottom 6" is a locally made high density certiPUR certified foam layer that is non-toxic and free of any harmful flame retardants or phthalates. Together, these 2 layers create a safe, supportive and comfortable mattress.
Our trundle mattress is custom made for our roll out trundle bed.
Our Customer Service Associates and our professional shipping company partners want to ensure your furniture purchase goes smoothly and that your products are delivered safely, affordably and on time. Here's what is going to happen:
FOR AN UPHOLSTERED CHAIR OR BED:
FOR ALL OTHER PURCHASES:
Same as above, but our courier may not call before delivery.
Before you sign for the delivery, it is important to inspect the packaging for any damage that may have occurred to your item while in transit. If there is visible damage to the box, please refuse delivery and contact us immediately at 1-866-604-6755. Also, please retain all packaging until you have fully inspected your products.
If you have any concerns with your purchase, we will do our best to address them for you. If you are not satisfied for any reason, we will gladly provide a merchandise refund within 14 days of receipt. Shipping charges to and from our warehouse will not be refunded on a return.
Product must be returned in the original packaging.
After 14 days, we will replace your merchandise against manufacturer's defect for up to one year.
Our furniture comes with a one year warranty on manufacturing defects. Please note our warranty is voided if the item has been re-upholstered or altered in any way (for example, adding a fabric protector such as Scotch-Guard).
Our fabrics are durable, stain resistant and water repellant.
When is my order going to ship?
Your product will be handmade in our Toronto factory and requires time to be custom-made. For current shipping times, please refer to specific products on our website under "Shipping." If you've already placed an order and would like an estimated shipping date, please contact us.
How do I care for my furniture?
How to Spot Clean:
BONDED LEATHER or MICRO SUEDE:
KIDS' CHAIR COVERS & BASSINET COVERS:
To avoid shrinking and fading, turn inside out and wash separately in cold water. Never allow covers to remain soaking in water, or colors may bleed. Do not put in dryer. Lay flat to dry. Use a cool iron if necessary.
Is any assembly required for your products?
Does your furniture meet all North American safety standards?
Yes. All our products meet or exceed all Canadian and American safety standards.
What is your return policy and your warranty?
Returns must be made within 14 days in the original packaging and in original condition; all shipping fees (both ways) are non-refundable.
Our furniture comes with a one year warranty on manufacturing defects. For more details, please see our page on Shipping & Warranty.
Where are your products made?
All our products are made in our Toronto, Canada factory, except for the stand that holds our ninna nanna bassinet, which is currently made in Asia.
Does Monte Design Group support any charities?
Yes. We proudly support Sick Kids Hospital of Toronto, Children's Aid Foundation, along with several other local children's charities.